
WARRANTY POLICY
BIG SHOP TABLES provides a Limited Warranty on all custom work tables, covering defects in materials and workmanship under normal use. This warranty is valid from the date of delivery.
What’s Covered:
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Structural integrity of the table frame and legs
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Defects in wood, metal, or other materials used
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Issues with craftsmanship, such as welds, joints, or fastenings
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What’s Not Covered:
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Normal wear and tear, including scratches, dents, and stains
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Damage caused by misuse, improper maintenance, modifications, or neglect
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Natural variations in wood grain, knots, or color
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Damage from exposure to excessive heat, moisture, or chemicals
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Claim Process:
If you believe your product is covered under warranty, follow these steps:
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Contact Us – with your order details.
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Provide Photos – Submit clear photos of the issue to help us assess the claim.
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Resolution – Upon review, we may offer repair, replacement, or a partial refund, at our discretion.
Limitations:
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This warranty is non-transferable and applies only to the original purchaser.
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Repairs or replacements do not extend the original warranty period.
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Liability is limited to the value of the product; incidental or consequential damages are not covered.
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For any warranty inquiries, please reach out to our customer support team.